We are committed to safeguarding the privacy of our website visitors. The following policy explains how we deal with the information collected from you, your personal information and options available to you in regard to the policies followed by us. We adhere to the Australian Privacy Principles (APP) which set clear standards for the collection, access, storage and use of personal information, which may be obtained as part of our business operations.
Dr Tech Love respects the privacy of each user accessing the Website ('you', 'your') and is committed to protecting your privacy. Dr Tech Love has structured the Website in such way so that, in general, you can visit and browse the Website without identifying yourself or revealing any personal information.
When used in this policy, “personal information” has the meaning as outlined in the Privacy Act 1988 (Cth).
Collection of your
Dr Tech Love is the sole manager of information
collected on this website. We will not share, sell, or trade this information
to third parties in ways different from what is disclosed in this Privacy
We may collect, store
and use the following kinds of data/information:
Residential or business addresses including post codes;
Contact information such as email addresses and telephone numbers;
Age and date of birth;
IP address (automatically collected);
Web browser type and version (automatically collected);
Operating system (automatically collected); and
Social media information obtained via our Faceboook, Twitter or Instagram accounts.
Confidentiality of your
By giving personal information, the user gives Dr Tech Love consent to collect and use it in accordance with
(a) Information disclosure and sharing
Your personal information may need to be disclosed to:
Our employees, contractors and service providers;
IT system administrators, couriers and payment gateways;
Business advisors such as accountants, auditors, lawyers or other professional service providers;
In connection with law enforcement activities to any person by such law from police, ambulance, government departments, regulators or authorities; and
Other third parties with whom we have commercial relationships for business, marketing and other related purposes.
(b) Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Your password is stored in our database and also encrypted, only you will know your password. If you lose your password you can use our “recover password” feature which will generate a new password after verifying your identity.
(c) Control of Your Password
(d) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated. The same will be corrected/updated within a reasonable time.
Your Information and your activities on the Site shall not: (a) be false, inaccurate or misleading; (b) be fraudulent; (c) infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (d) violate any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, antidiscrimination or false advertising); (e) be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (f) be obscene or contain child pornography or, if otherwise adult in nature or harmful to minors, shall be posted only in the Mature Audiences section and shall be distributed only to people legally permitted to receive such content; (g) contain any viruses, Trojan horses, worms, time bombs or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.
Our Use of Your Information
We use your personal information to facilitate the services you request. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems; help promote safe trading; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our User Agreement; and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your personal information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions and for accuracy.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyse site usage, improve our content and offerings, and customise the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
Under the APP, it is our duty to inform you about our disclosure of personal information to any overseas third parties and service providers in order to provide you with goods and services that you have purchased or requested from us. We may disclose personal information to overseas recipients in the following countries:
The United States, Israel and China for the purposes of supplying goods, email marketing and data management; and
The Philippines for the purposes of customer support and complaint handling.
We will take reasonable steps to ensure that all third parties and service providers do not breach the APPs relating to the personal information you have provided.
How long we keep your Personal Data
We keep your personal information as long as you have a registered account with our Site. If you want to have your data deleted at any time, please Contact Us . However, where legally required, we will store your personal data, even when an account is cancelled, or closed due to inactivity.